TERMS AND CONDITIONS
Effective Date: 09/04/2025
Business Name: MIL HOR LTD
Registered Address: 4 Four Lane Ends, Hetton-Le-Hole, Houghton Le Spring, England, DH5 0AA
Trading Address: Unit 1 Nucleus, Central Way, Park Royal NW10 7XT
Company Number: 16378124
Email: admin@milhorltd.co.uk
Phone:07961954806
Please read these Terms and Conditions carefully before using our website or placing an order. By accessing or using our website, you agree to be bound by these terms.
1. Introduction
MIL HOR LTD is a UK-based wholesale company supplying bulk goods to businesses within the United Kingdom. These terms govern the sale of goods through our website and apply to all purchases made from MIL HOR LTD.
2. Eligibility
You must be at least 18 years old to place an order.
We supply goods to businesses and individual consumers.
By placing an order, you confirm that you are acting on behalf of a business or an individual located in the UK.
3. Products and Availability
All products shown on our website are subject to availability.
Product descriptions, images, and pricing are kept accurate but may occasionally change without notice.
We reserve the right to limit quantities of any products offered.
4. Prices
All prices are shown in Pounds Sterling (GBP) and are exclusive of VAT unless otherwise stated.
Prices may change at any time without prior notice.
The price you pay is the price displayed at the time of purchase, plus applicable VAT and delivery charges.
5. Orders
Orders can be placed through our website or by contacting us directly.
All orders are subject to acceptance and confirmation by MIL HOR LTD.
We reserve the right to reject or cancel any order at our discretion, including but not limited to situations involving incorrect pricing or stock unavailability.
6. Payment Terms
Full payment must be received before goods are dispatched.
We accept payment by credit card, debit card, and bank transfer.
We do not store or have access to your payment card details. Payments are processed securely by third-party providers.
7. Delivery
We deliver only within the United Kingdom.
Standard delivery is within 2–5 business days after dispatch.
Delivery charges will be calculated at checkout and may vary based on order size and location.
MIL HOR LTD is not responsible for delays caused by courier services or events beyond our control.
8. Risk and Title
Risk of damage or loss to goods passes to you upon delivery.
Legal ownership (title) of goods remains with MIL HOR LTD until full payment has been received.
9. Returns and Refunds
We operate a business-to-business wholesale model. Returns and refunds are accepted under the following conditions:
Eligible Returns:
Items that are damaged, defective, or incorrect upon arrival
You must notify us within 3 business days of delivery
Evidence (e.g., photos) may be required
Non-Eligible Returns:
Orders returned due to change of mind
Surplus or unsold stock
Items not reported as damaged or incorrect within 3 days
If approved, a replacement will be arranged, or a refund will be issued to your original payment method.
Return shipping costs for approved claims will be covered by MIL HOR LTD.
10. Limitation of Liability
Our liability is limited to the total value of the order.
We are not liable for indirect, incidental, or consequential damages, including loss of profit or business opportunity.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence or for fraud.
11. Intellectual Property
All content on this website, including logos, images, text, and graphics, is the property of MIL HOR LTD and may not be copied or reproduced without permission.
12. Data Protection
All personal data is handled in accordance with our Privacy Policy.
We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
13. Force Majeure
We are not liable for any failure to perform, or delay in performance, due to events beyond our reasonable control including (but not limited to) natural disasters, strikes, fire, pandemics, or disruption of supply chains.
14. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
15. Termination
We may suspend or terminate your access to our services at any time if you breach these Terms.
16. Governing Law and Jurisdiction
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
17. Contact Information
If you have any questions about these Terms, please contact us:
MIL HOR LTD
Address:4 Four Lane Ends, Hetton-Le-Hole, Houghton Le Spring, DH5 0AA
Trading Address: Unit 1 Nucleus, Central Way, Park Royal NW10 7XT
Email: admin@milhorltd.co.uk
Phone: 07961954806